Return & Refund

At LittleCaleb, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our Return & Refund Policy carefully to understand your rights and responsibilities regarding returns and refunds.

Return Eligibility

You may request a return within 14 days of receiving your order.

To qualify for a return, the item must:

• Be unused and in its original condition.
• Be returned in the original packaging.
• Include all accessories, manuals, documentation, and components (if applicable).
• Be accompanied by proof of purchase or order confirmation.

LittleCaleb reserves the right to refuse returns that do not meet these eligibility requirements.

Non-Returnable Items

The following items are generally not eligible for return:

• Final sale or clearance items.
• Gift cards.
• Customized or personalized products.
• Items damaged due to misuse, improper handling, or customer negligence.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue promptly, please provide:

• Your order number.
• A detailed description of the issue.
• Clear photographs of the item and packaging.

After reviewing your request, we may offer a replacement, exchange, store credit, or refund as appropriate.

How to Initiate a Return

To start a return:

1. Contact our customer support team.
2. Provide your order number and reason for the return.
3. Follow the return instructions provided by our support team.
4. Ship the approved return to the address provided by customer support.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item was received damaged.
• The item was defective.
• The wrong item was shipped due to our error.

Original shipping charges are non-refundable unless otherwise required by law.

We recommend using a trackable shipping method, as LittleCaleb is not responsible for returned packages lost during transit.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If your refund is approved, it will be processed within 2 business days.

Refunds will be issued to the original payment method used during checkout.

Please note that banks, credit card providers, and payment processors may require additional time to post the refund to your account.

Exchanges

Exchanges may be available for eligible products, subject to inventory availability.

If you wish to exchange an item, please contact our customer support team for assistance.

Order Cancellations

Orders may be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return procedure outlined in this policy.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us:

LittleCaleb

Website: https://littlecaleb.shop/

Contact Page: https://littlecaleb.shop/contact-us/

Email: support@littlecaleb.com

Phone: +1 308 527 3761

Address: 81465 US-183, Sargent, NE 68874, United States

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Live Chat: Available through our Contact Us page for immediate assistance.